Do You Take
My Insurance?
Short answer: not directly — and there's a good reason for it. Here's the honest, plain-English version of how payment and insurance work here, so you know exactly what you're looking at before you decide anything.
First, who you're dealing with: I'm Aaron Avila, and Resilient Mobility is a one-on-one movement and manual-therapy clinic in Naperville. I'm licensed as an acupuncturist — that's the credential behind the billing codes — but the work itself is manual therapy, loading, and movement, built around how your body actually adapts.
Ninety seconds on why I'm cash-pay, and how reimbursement still works in your favor.
How Payment & Insurance Actually Work Here
No fine-print games. Here's what people ask most, answered straight.
Are you in-network with my insurance?
No. Resilient Mobility is a cash-pay clinic and isn't in-network with any plan. You pay for your care directly. That's a deliberate choice — it's what lets me give you real one-on-one time instead of the 10-minute, insurance-dictated slots most clinics are forced into.
So can insurance still help at all?
Often, yes — through your out-of-network (OON) benefits. Many PPO plans reimburse you a percentage of out-of-network care after you meet a deductible. You pay me directly, then your plan pays you back a portion. It's not the full fee, and it's never guaranteed — but for a lot of people it meaningfully offsets the cost.
How do I find out if I have those benefits?
You can check in about 30 seconds, right here — no phone calls, no commitment, and you don't have to be a client. Enter your plan and the checker gives you an estimate of your out-of-network coverage.
If I became a client, do I have to file the claim myself?
No. That's the part most cash-pay clinics leave you to figure out alone — and it's where I do things differently. For established clients, I prepare the itemized superbill in-house and submit the out-of-network claim directly to your insurer on your behalf. There's nothing for you to print, mail, or upload.
I'd rather do that work than water down your care to fit an insurance company's rules.
What would actually be on the bill?
Depending on what a session involves, a superbill may include codes like:
- 99203 — New patient evaluation (office visit)
- 97140 — Manual therapy
- 97810 — Acupuncture, initial 15 min
- 97811 — Acupuncture, each additional 15 min
- 97814 — Acupuncture with e-stim, each additional 15 min
A code appearing on a superbill isn't a promise your plan covers it — coverage is set entirely by your individual out-of-network benefits.
How long does reimbursement take?
Once a claim is submitted, most plans take roughly four to six weeks to process and reimburse you directly. A first-time denial isn't the end of the road — resubmitting with corrected details often works, and I help clients handle that.
Not Sure Where You'd Even Start?
If you're just trying to figure out what's going on with your body, the Mobility IQ Quiz is a free 5-minute self-check. No call, no commitment — just a clearer picture of where you'd begin.
Take the Mobility IQ Quiz →Please note: Resilient Mobility is a cash-pay clinic and is not in-network with any insurance plan. You pay for your care directly. As a courtesy to established clients, I submit out-of-network reimbursement claims to your insurer on your behalf — but whether you are reimbursed, and how much, is determined entirely by your individual plan and your out-of-network benefits. I cannot guarantee reimbursement. Coverage figures shown by the benefits checker are estimates based on your plan type, not a guarantee of payment. The 90-minute Mobility IQ evaluation may not be reimbursable; it is listed on a superbill for completeness, but should not be counted on for coverage.